Return Policy
Thank you for shopping at Sri Mahalakshmi Sweets. If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
1. Conditions for Returns
Food Products: As we deal with perishable food products (sweets, savouries, pickles), no returns are accepted under any circumstances for these items due to health and hygiene reasons.
For non-food items (if any), goods must be purchased in the last 7 days and be in original packaging to be eligible for return.
2. Damaged or Wrong Products
If you receive a damaged, tampered, or incorrect product, please contact us immediately upon delivery. We require photographic evidence within 24 hours of receiving the package.
Contact us at: +91 99488 19097 or hello@smlsweets.com.
3. Returning Goods
For eligible returns (damaged/wrong items), you should send the Goods to the following address:
Sri Mahalakshmi Sweets
Naidupet, Guntur, Andhra Pradesh 522007, India
We recommend using an insured and trackable mail service. We cannot be held responsible for Goods damaged or lost in return shipment.
Sri Mahalakshmi Sweets
Naidupet, Guntur, Andhra Pradesh 522007, India
GST IN: [GST_IN_PLACEHOLDER]